Our Commitment

We believe that operating as a thrift retailer should go beyond providing high quality secondhand products at unbelievable value. It should also contribute to communities and the environment while offering team members and customers an inclusive, engaged, and positive culture.

While community and the environment are intrinsic parts of our business model, over the past year we have taken additional steps to formalize and build an Executive-led ESG program as part of our commitment to continuous progress in these critical strategic areas for our company. For example, we have established an internal ESG Committee to help build our strategy and engaged a third-party climate change and energy consultant to calculate our Scope 1, 2, and 3 emissions.

By integrating ESG considerations into our business operations, we remain committed to our team members, good corporate governance, a strong compliance culture, and making a positive contribution to the communities we serve.

Our impact at a glance*

3.2B+

pounds of goods diverted from North American landfills (from fiscal year 2020 through fiscal year 2024)

Nearly All

of our supply is locally sourced  

~$490M

paid to our non-profit partners for secondhand clothing and household goods (from fiscal year 2020 through fiscal year 2024)

57%

of management and corporate operations roles were held by team members identifying as female in U.S. and Canada

61%

of U.S. workforce represented by people with diverse backgrounds and ethnicities

291M

items purchased by our thrifters in U.S., Canada, and Australia in 2024.

*as of 12/28/2024 unless otherwise noted

Environmental Commitment

Environmental

As a leader and pioneer of the for-profit thrift category, we seek to positively impact the environment by reducing waste, promoting reuse of textiles and household goods, the recycling of excess metal, cardboard, and plastic, and extending the life of reusable goods.

The textile and clothing industry is one of the most environmentally damaging sectors of the economy; it relies on non-renewable resources such as oil for synthetic fibers, fertilizer to grow cotton and chemicals associated with the production, dyeing and finishing of fibers and textiles. This process is also energy and water-intensive. Meanwhile, discarded clothing is the largest source of textile waste in the world, with the average U.S. citizen throwing away 81 pounds of clothing each year, 95% of which could have been reworn or repurposed.1 Further, less than 1% of the material used to produce new clothing – whether factory offcuts or clothing after it is used by the consumer – is recycled to make new clothing, which makes reuse key to mitigating the environmental impacts of the textile industry.2

By sourcing and selling second hand items, we contribute to the conservation of resources. Thrift is inherently circular and provides one of the most effective solutions to mitigate the environmental cost of clothing and extending its life.

The vast majority of the clothing and textiles we source are sold to our retail or wholesale customers. During fiscal year 2024, we processed 1 billion pounds and sold 291 million items of secondhand goods to our thrifters, respectively.

Governance

Governance

We are committed to ethical practices in every aspect of our business and have adopted a Savers® Code of Conduct that outlines our expectations for internal interactions and helps us maintain compliance with local laws and regulations.

Our five core values guide our strategic direction and how our team members interact with one another, our communities and our customers:

(1) Make service count
(2) Celebrate uniqueness
(3) Do the right thing
(4) Find a better way
(5) Make an impact

Archived ESG Reports